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Packaging

    Each and every item we sell is beautifully packaged, ready to present to your loved one. All our items of jewelry are delivered in a stunning jewelry presentation case. The style of this presentation case varies.

    Delivery

      We want your special purchases to arrive in perfect condition. This is how:

      Within The Netherlands
      We ship anywhere in The Netherlands for a flat rate of €25,-. The items are insured during the shipment. We use a company that specializes in shipping jewelry. You will need to sign when receiving the package, so it will never be delivered at a neighbors house. 

      Within the EU
      We deliver to selected countries, some restrictions may apply. Delivery will be by DHL Express. All orders must be signed for upon receipt. It can take 1-2 days to deliver after the order has been processed. If we need to size rings, this can delay delivery times. We will always contact you about shipping.

      The rest of the world
      For delivery outside of the European Union, you may incur import duties and taxes which are levied once the package has reached the destination country. Please allow 5 to 10 days to receive your order after it is processed. You may verify the status of your order and delivery by contacting The Antique Ring Shop. To ensure the secure delivery of your order, we will ship your order using DHL Express. We will not ship orders to post office boxes. Please Note: delivery times are extended over holidays and maybe extended as a result of any adverse weather conditions that are beyond our control. If we need to size rings, this can delay delivery times. We will always contact you about shipping.

       
      Estimated Delivery Times

      Orders can take up to 1 to 3 days to be processed. If you are under time pressure, please contact us to discuss possibilities. For rings which require sizing adjustments, we will contact you to discuss and advise on delivery times.


      The Netherlands

      Within a day of the order being processed.

      EU countries
      1-5 days delivery after the order being processed.

      International
       1-5 days delivery after the order being processed.

      Returns Policy 

      We'd like you to be thrilled every time you receive a package from The Antique Ring Shop. Although, we understand that you may wish to return items occasionally. Our returns and exchange policy is detailed here:

      • You have to contact us within 48 hours after receiving the purchased item(s).
      • Items can be returned direct to The Antique Ring Shop within 7 days after receiving the item (online sales only). Please include a copy of the receipt.
      • Once we have received the item(s) you will then be given a refund or an exchange.
      • When returning items to us, the item(s) must be in its original condition and packaging, accompanied by the copy receipt.
      • For your benefit and security, in the event of a return, we recommend that you send the goods back to The Antique Ring Shop via a secure shipping method that can be tracked, for example, Mikropakket (within The Netherlands) or DHL or UPS (for the rest of the world). This will ensure proof of delivery and insurance of the goods whilst they are in transit.
      • If you have any questions about our returns procedure, please contact The Antique Ring Shop on 020-6893214 (calls charged at national rate), Monday to Saturday between 11am and 6pm, Sunday between 12pm and 5pm or contact us via our website.

      Please Note: Items purchased in the Amsterdam store are not eligible for a refund.